The adoption and diffusion of quantum computing will heavily rely on an emerging ecosystem comprising technology providers, such as IBM, Google, Microsoft, or Amazon Web Services, start-ups with specific playgrounds such as 1Qbit or IonQ as well as consulting firms and academic institutions to support customers in adopting and building applications using quantum computing technologies.
Also, the European Union built their own ecosystem with the “Quantum Flagship”. Companies, providers, research institutions, and governments ultimately need to engage in such an ecosystem to allow for getting hold of capabilities that transcend their own organizational boundaries or even their entire industry (e.g., building their own computing infrastructures, translating business problems into mathematical and quantum problems, etc.). Due to this emerging new organizing logic and structure for quantum computing, key aspects need to be considered when pursuing information systems research in this context.
First, the entrance barrier to quantum computation is expected to be very high due to multiple limitations such as the necessity of knowledge in quantum physics, the expensiveness of building quantum computers and the shortage of experts in the labor market. As such, they may enforce divides and limit access. Steps should be taken to reduce a possible quantum divide. Second and consequently, incumbents will need to rely on the capabilities that technology providers, start-ups, consulting firms, or academic institutions may provide, as they might go beyond their domain expertise. As such, prevailing networked businesses and ecosystems need to develop methods and technologies to purposefully connect their way of doing digital business with the emerging quantum computing ecosystem players in the different layers, namely the hardware layer (e.g., Amazon Web Services, IBM, and Google), the system layer (e.g., IonQ and Rigetti), and the application layer (e.g., Cambridge Quantum Computing or 1QBit).
Today, the playground is already diverse, with fuzzy boundaries leading to the need for design-science-oriented guidance for incumbents to assess their own business and technology maturity. For instance, IonQ and Rigetti are positioned on both the hardware and the system software layer. Additionally, for companies it is important to mediate the engagement with different players as part of their quantum computing road map.